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Chatbot & Assistant74%Comparable23 tools available
AI search engine with real-time sourced answers
Perplexity AI is an AI answer engine that combines real-time web search with advanced language models (GPT-4o, Claude, Sonar) to deliver direct, sourced answers. A smart alternative to Google, it offers Deep Research for comprehensive reports, multimodal analysis (PDF, images, audio, video), and collaborative Spaces. Available as a generous free plan or Pro at $20/month with unlimited advanced models.
Strengths
- Sourced answers with verifiable inline citations
- Access to multiple frontier AI models (GPT-4o, Claude, Sonar)
- Real-time web search, no stale data
- Deep Research for comprehensive research reports
Limitations
- Limited Pro searches on free plan (5/day)
- Less effective for very local queries
- High Enterprise pricing for large teams
- Dependent on available web sources
Pricing plans
- Recherches basiques illimitées
- 5 recherches Pro par jour
- Modèle Sonar standard
- Citations sources vérifiables
- Historique des conversations
- Applications mobiles iOS/Android
- Recherches Pro illimitées
- Modèles avancés : GPT-4o, Claude, Sonar Pro
- 10x plus de citations par réponse
- Accès étendu à Deep Research
- Accès étendu à Perplexity Labs
- Génération d'images étendue
- Upload de fichiers illimité
- Analyse PDF, images, audio, vidéo
- Toutes fonctionnalités Pro
- Spaces collaboratifs privés
- Réponses depuis fichiers et apps internes
- 2x upload de fichiers
- SSO / SCIM provisioning
- Gestion utilisateurs et permissions
- Rétention configurable et audit logs (50+ sièges)
- Pas d'entraînement sur vos données
- Conformité SOC 2 Type II
- Toutes fonctionnalités Enterprise Pro
- Requêtes Labs illimitées
- Accès aux modèles IA avancés
- Limites d'upload supérieures
- Génération vidéo avancée
- Assistant Comet Max
- Perplexity Computer (orchestration multi-modèles)
- Rétention configurable et audit logs (sans minimum)
- Conformité SOC 2 Type II
The leading customer service platform with built-in AI for exceptional experiences
Zendesk is the world-leading customer service platform, used by 100K+ businesses. Omnichannel ticketing, AI chatbot, knowledge base, and advanced analytics for exceptional customer support.
Strengths
- Industry leader with 100K+ customers
- Complete unified omnichannel support
- Built-in AI for chatbots and routing
- 1,500+ apps on marketplace
Limitations
- High pricing that scales quickly
- Complex initial setup
- Paid add-ons for advanced features
- Zendesk support sometimes slow
Pricing plans
- Ticketing omnicanal
- Chat en direct
- Centre d'aide
- Automatisations basiques
- Reporting standard
- Tout Suite Team +
- Formulaires de ticket multiples
- SLA
- Satisfaction client (CSAT)
- Support multilingue
- Tout Growth +
- Routing intelligent
- Analytics avancés
- Conversations secondaires
- Rôles personnalisés
- Tout Professional +
- Sandbox
- AI avancée
- SLA personnalisés
- Support dédié
- 99.9% SLA garanti
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